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Mwambo Kate COO @ Enchird Technolog...
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In People and Society • 2 min read • Jun 07, 2022 13:51p.m.
Have you ever messed up a first impression?

<span class="html-content"> <p>First impressions are extremely important in establishing credibility and shaping someone's perception of us.</p><p></p><p></p> <p></p><p></p><p>But if you mess up a first impression, all is not lost! The good news is that while first impressions matter, last impressions matter too. So you can always recover from a poor first impression by making an effort on how you end the interaction .</p><p></p><p></p> <p></p><p></p><p>It's based on our tendency to place more weight on things that happen at the beginning and end of an 'episode', which could be a list, a movie or even an interaction (this tendency is called Serial Positioning Effect, coined by Ebbinghaus in 1964)</p><p></p><p></p> <p></p><p></p><p>All the same principles apply as with the first impression:&nbsp;&nbsp;</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 1. Eye contact (although this varies by culture, so know your cultural norms)&nbsp;</p><p>&nbsp; &nbsp; &nbsp; &nbsp; 2.Warmth demonstrated through open body&nbsp; language&nbsp;</p><p>&nbsp; &nbsp; &nbsp; &nbsp; 3. Smile if appropriate&nbsp;</p><p>&nbsp; &nbsp; &nbsp; &nbsp;4.Use the person's name&nbsp;</p><p>&nbsp; &nbsp; &nbsp; &nbsp;<a href="http://5.Be" class="linkified" target="_blank">5.Be</a> present&nbsp;</p><p>&nbsp; &nbsp; &nbsp; &nbsp;6.Deliver an optimistic parting message</p><p></p><p></p> <p></p><p></p><p>Have you ever bombed a first impression and then felt that you recovered throughout the interaction? I'd love to hear your experiences.</p><p></p> <p></p><p></p> <p></p> </span>

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