True
252;
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
2128
44328
375
85
In Business Development • 2 min read • Aug 19, 2022 21:50p.m.
FEEDBACK
<p>Like many people, I agree with the idea of occasionally receiving feedback from your customers. Put differently, giving your customers room to either make suggestions or raise concerns about your business is critical to your business success. Let's look at this from this perspective: the aim of your business is to meet certain needs and make a profit. Your customers are the ones paying for your service, and without them, your profit would be unachievable. </p><p>Notably, having these customers share their views in the form of feedback is pivotal. It's possible that they could offer suggestions that would change the dynamics of your business for good, or they could help you recognize flaws you never observed. For example, your product could be great, but your customer service is poor. You may never know this until a customer raises it. </p><p>One thing you must understand is that "available doesn't mean special and your worth is revealed in the midst of options." It's possible that your customers were patronizing you just because they had no alternative. The good part is that if you take a survey asking for areas to improve on, they could suggest changes, and through that, they'd stay loyal to you. </p><p>In the same vein, these feedbacks are psychological in the sense that they give the customers a sense of belonging. In other words, they develop the mindset that you are concerned about serving them better and that you're a serious-minded person. This perception is what would give you a solid fan base. You must not forget that your customers are, in many regards, "ads." Yes, they are ads! One satisfied customer can yield over a hundred new customers through testimonials. You must be intentional about getting feedback from your customers. This also means you must be ready to deal with criticism! Criticism, for me, is part of the growth process. It's basically a form of filtering for those who are interested in success. </p><p>I would suggest that you also get feedback on how your customers perceive the products and services of your competitors. This would help you strategize better. Remember that "feedback is valuable information," but it is what you do with it that matters. </p><p>LEARN UNLEARN RELEARN</p><p> </p><p> </p><p> </p><p> </p><p> </p>
FEEDBACK
By Samuel Ibok
0:00 / 0:00
business feedback
|
Thanks for reading. Your TIP means the world to me 💙
Send tip
2
views 283
1 share
Samuel Ibok is the most viewed writer in
Business Development, Content Creators, Nigeria, People and Society.
Hi, it's Samuel, thanks for reading my insights.
I'm a Creative Writer and Poet on a mission to Tell Stories That Torch! You can find some of my works below https://www.instagram.com/p...

Other insights from Samuel Ibok

Insights for you.
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
In People and Society
The Matrix Reloaded: In God's Name
 I believe that "no matter how poor the African continent is, the economy of its churches remains buoyant." In many regards, they are our trophies a...
1828 views
4 upvotes
2 comments
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
In Africa
The Resource Curse
 Whenever I think of the plight in Africa, a certain song from my childhood days comes to mind. Some have food but cannot eat; some can eat but...
1053 views
6 upvotes
2 comments
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
In Business Development
EVEN TECH BROS GET BROKE!
 You'll agree with me that the world has changed and technology has been one of the major drivers of change. The nature and content of jobs have c...
898 views
2 upvotes
1 comment
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
In Business Development
SO YOU THINK YOU CAN SELL
 Hello everyone. I honestly feel like asking, "How market!" Lol. I'm guessing some of you have come across the statement, "Everyone is selling somet...
576 views
3 upvotes
0 comments
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
In Nigeria
The Land of Promise
 Most people live their lives without seeing true beauty. Most Nigerians think they've seen it all because they've been to a few places. My dear com...
573 views
5 upvotes
1 comment
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
In Business Development
Monetizing Compliments
 What crossed your mind when you saw the topic of this post? If you're like me, you'd probably start analysing whether it makes sense and how realis...
534 views
2 upvotes
1 comment
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
In People and Society
SOCIETY SAID
 Whether or not you believe it, the thought pattern in every clime influences the actions and inactions of its residents. It's crazy how the ideas o...
523 views
4 upvotes
0 comments
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
In People and Society
BROTHERHOOD
 Looks right, looks left Clears browser history Repeats I can still remember the first day I saw you. I remember where I was and who I wa...
502 views
5 upvotes
0 comments
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
In Literature, Writing and Blogging
THE MEETING
 Sometimes it takes one meeting for our lives to change forever. It was never Femi's intention to join the league of exceptional gentlemen know...
496 views
8 upvotes
5 comments
Samuel Ibok Marketing Supervisor @ Crusader Sterling...
city Lagos, Nigeria
In Relationships
Before I do
 I come to you today as a preacher of love, the liquid metal, and the Idaboski pahose! I want to lend credence to an idea common to most people ...
493 views
2 upvotes
0 comments
What is TwoCents? ×